Run Leffler.Media Remote Support.

1. A file called connect.zip will download shortly, if it does not click HERE

2. Double click on the downloaded file it will either be connect or connect.zip.

3. Hit run when the run or extract screen opens up.

4. Depending on your settings you might get a pop up for SmartScreen. If that pops up hit more info then run anyway.

5. Now hit either INSTALL or CONNECT. I will have told you which one to click.

6. Now I should be able to see your computer. I will let you know from this point forward.